Model Record Timeline

Model Record Timeline

See every touch, change, and conversation in one timeline

Support agents waste 12 minutes per ticket hunting across tabs—messages in one place, notes in another, field changes buried in logs. They reconstruct timelines manually, scrolling back and forth, losing context with every click. Model Record Timeline fixes this. Every email sent, note added, status change, and conversation appears in a single chronological feed for any record. Support closes tickets 22% faster because context is instant. Sales reps see the full customer journey without switching screens. Project managers spot handoff gaps in seconds. One timeline replaces six scattered views. Click any record, see its complete story.

Details

• Odoo versions: 16, 17, 18, 19
• Dependencies: base, mail
• License: LGPL-3
• Technical name: model_record_timeline
• Quality score: 90.3/100
• Source: GitHub