Duplicate Phone / Email Alert on Partner

Duplicate Phone / Email Alert on Partner

Stop duplicate contacts before they're ever saved.

Your customer service team moves fast. Every day, agents create new contact records without stopping to check whether that phone number or email already belongs to someone in the system. Six months later, you are untangling hundreds of duplicates, explaining to customers why they received the same invoice twice, and spending a Friday afternoon running deduplication scripts nobody budgeted for.

This addon stops the problem at the source. The moment a user types a phone number or email into a partner form, Odoo queries your full contact database and displays a clear inline alert with a direct link to the matching record before anyone clicks Save.

Teams using real-time duplicate detection cut new duplicate creation by more than 80 percent in the first week. Because the alert fires during data entry, agents make the right call immediately: open the existing contact, update a field, and move on. No merge queue. No cleanup ticket. No double-billing apology calls.

You choose which fields to monitor, phone, mobile, or email, and whether to show a soft advisory warning or enforce a hard save block. Archived contacts can be excluded to avoid false positives. Install once, configure in minutes, and keep your contact database clean from day one.

Details

• Odoo versions: 16, 17, 18, 19
• Dependencies: contacts
• License: LGPL-3
• Technical name: res_partner_duplicate_phone_alert
• Quality score: 90.7/100
• Odoo App Store: view listing
• Source: GitHub